Churwell home must improve, says health watchdog

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A Churwell care home has been told it must improve after an unannounced inspection by the health watchdog.

Inspectors from the Care Quality Commission (CQC) rated UBU care home overall as “requires improvement”.

The Elland Road home provides care and housing for people living with disabilities,

A report, published last Monday, raised concerns about staff who were working unsupervised without completing training.

It said: “A member of staff was working unsupervised even though they had not completed the mandatory training. This meant staff may not fully understand how to deliver care safely and to an appropriate standard.”

Inspectors also said food records were not completed and this meant it was not possible to know whether people’s needs were being met.

They also rated the care home as “good” for being caring, safe and well-led.

The report praised staff for managing risks and for their treatment of residents, saying: “Staff understood how to treat people with dignity and respect and were confident people received good care.”

A spokesperson for UBU said: “We note the many positive comments in the report however we take all feedback from the regulator seriously.

“We have an action plan in place to address the areas raised and are confident this has satisfied the regulator.”