Only call 999 in a life-threatening emergency

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Due to the high number of 999 calls being received, Yorkshire Ambulance Service NHS Trust is urging people across the region to only call 999 for an ambulance in a medical emergency when it is obvious that someone has a serious or life-threatening illness or injury.

Dr David Macklin, Interim Executive Director of Operations at the Trust, said: “The service has received hundreds of 999 calls this week for seasonal-related illnesses and incidents and we are treating a lot of patients with breathing difficulties as a result of cold and viruses.

“As we approach a busy weekend of pre-Christmas celebrations and office parties we expect there to be a significant influx of calls to alcohol-related incidents.

“These calls are in addition to other medical emergencies such as injuries from road traffic collisions, heart attacks and strokes.

“Whilst many people do use our emergency service appropriately, some callers could be helped by other more appropriate healthcare services.”

“We would ask people who are out and about to be conscious of how much they are drinking, eat beforehand and make sure they plan ahead for transport home.

“We would like to thank members of the public for their support during this challenging period and recognise the efforts of our staff who are working extremely hard to provide services for our patients.

“Anyone needing advice and treatment for non-emergencies should consider options such as a visit to a local pharmacist or GP surgery, a call to NHS 111 or visit an urgent care centre. In addition the NHS Choices website provides helpful information and advice on many common conditions, treatments and local services. ”