Tingley family’s legal fight against Thomas Cook

ACCIDENT VICTIM Heidi-Ray Noble Steeples.
ACCIDENT VICTIM Heidi-Ray Noble Steeples.

A family is taking legal action against travel giant Thomas Cook after an eight-year-old girl was seriously injured in an accident on holiday.

Heidi-Ray Noble Steeples ruptured her left kidney when she fell from the top of a play area slide onto a “poorly positioned” picket fence at a hotel in Oludeniz, Turkey.

The Tingley schoolgirl had to have the kidney removed during two weeks of treatment in a Turkish hospital. She also developed pneumonia and had a bad reaction to plasters used on her wounds.

Mum Sarah Noble Steeples, said: “Falling from that slide has changed Heidi’s life forever and it could all so easily have been prevented if the resort had taken more care with the layout of its play area.

“It was heartbreaking to see Heidi in such pain on what should have been a really enjoyable holiday and it was an incredibly difficult time.

Back in the UK, Heidi had to see a renal specialist before she could go back to school.

Her injuries mean she can no longer take part in a range of sports, including her hobby of horse riding.

The accident happened in August 2012 on a holiday booked with Thomas Cook.

Afterwards, the hotel removed the fence and put up a sign saying children should be supervised in the play area.

Heidi’s family has now instructed legal firm Irwin Mitchell to secure a settlement on her behalf.

Sarah said: “Whilst Heidi has made a good recovery, it is such a shame that she is no longer able to take part in the same activities that she did before the accident.

“It was very upsetting for Heidi to be told that she could not go back to horse riding.

“We want to make sure somebody takes responsibility for Heidi’s fall because there is no excuse for an eight-year-old having to go through this and having to adjust to life after the incident without being able to return to all of the things she used to love doing.”

A spokeswoman for Thomas Cook UK & Ireland said: “The health and safety of our customers is always our primary concern, so we were naturally very concerned to hear about Miss Noble Steeples’ accident.”
She said the company could not comment further as it was liaising with the family’s legal team.