This week Morrisons Morley will introduce Express Checkouts to its store offering customers a quick and personal service.
The express lanes will serve customers who wish to buy 10 items or less. They will mean customers with a small shop who want personal service will not have to queue behind those with a trolley full of groceries and have an alternative to self-scanning.
Two express lanes are being introduced. One will be operational from 8am-8pm and both during daily peak shopping periods of noon-2pm and 4pm-6pm.
Stuart Ellis at Morrisons Morley said: “We’re listening hard to our customers and responding quickly wherever possible. If customers from time to time do smaller shops, they want to get in and out of our stores quickly.
“We are responding by introducing express checkouts which shoppers with ten items or less can use. These checkouts - and our very helpful staff - will offer a quick and personal service, helping to keep queues low and improving thousands of shopping trips.”
The development comes after Morrisons retail team and CEO David Potts asked colleagues and customers how to make the shopping at Morrisons better. Recent improvements have included the introduction of contactless payment, new in-store music playlists, the redesign of stores and a major spring clean of stores nation-wide.